Electrical Counter Sales

Posted: 07/22/2019

Summary: The full-time hourly position of Electrical Counter Sales Associate is responsible for assisting customers at the city desk as well as helping to fill orders in our warehouse as needed. Shifts will typically range anywhere from  7:00a.m. – 6:00p.m.

Specific Duties Include:

  • Assisting customers in a professional manner with product inquiries and writing orders accurately
  • Generating customer quotations and following up on quotes requested
  • Providing trouble-shooting and product application assistance to customers and technical support to other associates and customers
  • Working with other sales team members to resolve customer service issues in a timely manner
  • Restocking primary locations in the counter area, sorting and placing items on racks, shelves or bins according to location, and looking through product for any damage
  • Keeping counter display area clean and appealing
  • Serving as the primary facilitator for customer orders made at the sales counter
  • Identifying and proactively responding to opportunities to promote the sale of additional products
  • Strong attention to detail and ability to follow-through/follow-up
  • Proficient with computers
  • Active listener – can easily determine customer needs
  • Excellent relationship building skills are an absolute must
  • Superior problem solving, project management and analytical skills
  • Outstanding interpersonal, customer service and communication skills, including phone skills
  • Ability to plan, prioritize and organize work effectively
  • Product and technical knowledge that would normally be acquired in two or more years of college or technical school
  • 3-5 years of field experience or equivalent training in residential/commercial application in electrical is preferred
Visit http://www.dakotasupplygroup.com to apply!

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